Return Policy

Shop with Confidence – 30-Day Hassle-Free Returns!

At BJ BUY BRAZIL, your satisfaction is our priority. That’s why we offer a generous 30-day return policy from the date of purchase. If you're not completely satisfied with your purchase, returning it is simple and straightforward.

Here’s how it works:

  1. Contact Us: Reach out to our customer service team, and we’ll provide you with a prepaid shipping label.
  2. Pack It Up: Securely pack your item in its original packaging.
  3. Drop It Off: Attach the prepaid label and drop the package off at the designated carrier.
  4. Refund Process: Once we receive the returned product, we’ll process your refund promptly.

We believe in easy returns because we want you to love your shopping experience with BJ BUY BRAZIL!

 

Return Policy


Countries
United States, Canadá

At BJBUY BRAZIL we strive to ensure customer satisfaction. If you need to make a return or exchange, please follow the guidelines below.

1. Return Conditions
We accept returns for both defective and non-defective products.
The product must be in new condition, with no signs of use.
Returns must be requested within 30 days from the date of receipt.
2. Exchanges
Bags are eligible for exchange within the 30-day window.
3. Return Process
Returns must be made by mail.
The customer is responsible for the return shipping cost.
There are no restocking fees.
4. Refunds
Refunds will be processed after the product has been received and inspected.
The estimated processing time for refunds is [insert estimated timeframe, if applicable].

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Countries
Australia, Germany, United Kingdom, Italy

At BJBUY BRAZIL , we strive to ensure customer satisfaction. If you need to make a return or exchange, please follow the guidelines below.

1. Return Conditions
We accept returns for both defective and non-defective products.
The product must be in new condition, with no signs of use.
Returns must be requested within 30 days from the date of receipt.
2. Exchanges
Bags are eligible for exchange within the 30-day window.
3. Return Process
Returns must be made by mail.
A prepaid return label is included in the package, and there is no cost to the customer.
There are no restocking fees.
4. Refunds
Refunds will be processed after the product has been received and inspected.
The estimated processing time for refunds is 30 days.